| George
Cappannelli,
one of the countries leading corporate consultants and executive
and personal coaches, and co-author of Say
Yes To Change (Walking Stick Press 2002), present
talks and programs that are timely, informative, motivational
& relevant to needs of today’s business, association
and general public audiences.
Programs. These talks range from keynotes
to half, full and multiple day sessions. George Cappannelli
also creates panels that combine his engaging
opening talks with informed participation by leading experts,
interactive dialogues and question and answer sessions. You
will find his programs and those that he presents with his
wife and partner, Sedena Cappannelli, divided into Business,
General Audience, Business, Women’s, Men’s, Seniors,
Health & Wellness, & Travel & Adventure Topics.
Unique Formats. These programs offer a unique
blend of information and experience. As a result, audiences
are not only well-informed and motivated, they leave with
very practical tools they can put to work immediately in their
professional and personal lives.
New Books. Say
Yes To Change (Walking Stick Press, 2002) and
It’s About Time (Onlife Publishing,
2001).
Educational Products. All of these talks
and programs are supported by a number of excellent educational
products - books, audio tapes, workbooks, e-based training
tools, calendars, logo products and other unique and helpful
follow-up support materials.
Ongoing Consulting & Training Support.
George Cappannelli offers in depth consulting and training
services. His experience over the last twenty five years with
a number of the leading Fortune 500 Companies, government
agencies, national associations and non-profits, and the executives
who lead them underlie their excellent consulting and training
skills –state-of-the-art research and analysis,
strategic planning, organizational and cultural change programs,
executive and team coaching and more. In addition
to their consulting, their training programs also cover a
wide range of topics including: leadership, team development,
productivity and self management- communication emotional
intelligence, diversity, creativity, stress reduction,
and more. They have worked with world leaders such as The
Dalai Lama, Desmond Tutu, Lech Wallesa, Golda Meir, and Mother
Teresa. He has served as consultants in both Presidential
and US Senate Campaigns. And he has worked with over
100,000 people who have attended their public
seminars. (For more information you can visit www.InformationandTraining.Com,
and www.SayYesToChange.Com.
Specific Talks &
Programs
For Business, Group & Association Audiences
• Say Yes To Change –
Keys To Improved Performance
This series of engaging and dynamic talks is based on his
book of the same name. It distills 25 years of experience
in some of the leading organizations in both the private and
public sectors into power, relevant and very timely advice
on how to deal with the complex and rapidly changing environments
facing organizations today.
As in all of his talks, George presents an inside look at
some of the leading organizations and the people who lead
them. His trend information is always at the leading edge
and his attachment to truth brings his audiences to the edges
and often out of their seats.
• Authenticity
– The Power To Transform A Business and A Life
In his new book,
George brings the message to where it belongs, to the level
of values, meaning and purpose. In this series of bold, empowering
talks, he looks at some of the fundamental strategies that
are needed to assist today’s businesses and the people
who make them successful to focus on what is essential –
a clear, passionate vision, the delivery of real quality in
service and products and the commitment to the daily practice
of a set of core values that ensure sustainability in the
marketplace.
His engaging and
unique style, his insights hard won over the course of twenty
five year in the business and individual change arena, ensure
that his listeners go away motivated and informed, inspired
and in possession of specific and valuable tools they can
put to work immediately.
• By The Numbers –
Management Strategies That Don’t Add Up
Obsessive, compulsive
and excessive – these three words pretty much describe
what has become our all-consuming addiction of leading by,
for and from the numbers. It may be true that it is a jungle
out there. It is also be true that The Street cuts those who
falter very little slack and that in this economic climate
lenders are even more intolerant of missteps than usual. In
fact, the slightest hint of a decline in quarterly earnings
or a whisper about a downward dip in any of the other half
dozen indicators the money boys use to evaluate market strength
and you could be history. But no matter what the challenges
are, George & Sedena Cappannelli, co-authors of Say
Yes To Change, believe that our obsessive focus
on the numbers isn’t getting the job done.
Numbers may give
us some very valuable short-term feedback, but they are not,
according to George Cappannelli, the Holy Grail. Instead there
are other factors they believe we need to start paying a whole
lot more attention to if we are ever going to make the bottom
line come out right.
What are some of
these factors: Alignment on vision and direction, trust between
leadership and employees, effective communication between
all stakeholders within and outside of the organization, receptivity
to new technologies and new methodologies, appropriate acknowledgement
and celebration, attention to balance, effective teaming,
investment in skill development and training, appropriate
delegation, and above all else, a real and dedicated focus
on providing customers with unique value at appropriate cost.
How can companies
avoid “leading by the numbers”? These talks provide
George Cappannelli with the opportunity to present relevant,
practical information about how companies can shift their
focus and regain their balance.
• 30 Signs Your Business Could
Be In Trouble & What You Can Do About It!
Keeping your business
on track – no matter how tough the competition or fickle
the marketplace – is not rocket science. Sure it’s
a tough economic climate out there, but the truth is we make
it a whole lot tougher than it needs to be by looking for
short cuts, slights of hand and magic bullets to save us.
We make it a whole lot tougher by listening to the predictors
of the latest trends who would have us changing directions
as often as a dog does when chasing his tail.
In these talks
George Cappannelli, co-author of Say
Yes To Change, identify 30 critical factors that
keep a business on track, how to identify them and what you
can do to improve them.
Here are some of
these factors:
Confusion about
vision and purpose
Lack of alignment on direction
Absence of trust between leadership and staff
Aversion to risk within the culture
Lack of effective communication between stakeholders
Attachment to the “not-invented-here” syndrome.
Resistance to new technology.
Low productivity and inefficiency in product or service delivery
Low customer satisfaction
High employee attrition
Lack of clear roles and responsibilities
Micro-management
Lack of teaming
Failure to reward courageous failure
Lack of appropriate and frequent acknowledgement and celebration.
How to deal with
these and other factors is the ground covered in these talks
and programs. George Cappannelli also utilizes results from
his innovative Organizational Change IQ Test to support a
number of his primary points.
• Upside Down, Backwards &
Inside Out - The Forgotten Art Of
Doing Business
George Cappannelli,
co-author of Say
Yes To Change and one of the countries leading
executive and personal coaches, believe that far too many
of us in the business community today have things upside down,
inside out, and backwards! Yes, even though a large number
of us in almost ever sector of the economy are struggling
against what seems like an endless tide of increasing competition,
dwindling profits and declining customer interest, George
Cappannelli believes that these are signs of the challenge
and not its cause. In fact, he believes that if we were not
facing in the wrong direction and doing many of the things
for the wrong reasons, we would not be in anywhere near the
trouble we are in.
The first and most
fundamental of these wrong reasons is that contrary to popular
thinking the reason a company exists is not to just to make
money, serve the interests of the board of directors or pay
four or five people at the top of huge salaries and special
bonuses whether they perform well or not. Companies exist
to serve real need and provide real resources to a specific
constituency.
The second wrong
reason is that profitability while an essential ingredient
in any company’s plan for survival is – or at
least should be – a byproduct or reward for having a
genuine purpose and satisfying a real customer demand with
an effective product or service.
The third wrong
reason is that spending time looking for some ingenious rationale
for raising prices or for charging additional for services
that are already included in the core product or service may
seem like smart business, but in reality it is a dumb game
played by short sighted people. In the end, it has nothing
to do with improving the core business which involves continuous
improvements of products, services, availability and cost.
Finally, we have
to turn things Inside Out. Looking out there for our answers
and trying to read the market’s tea leaves isn’t
going to give us what we need to be successful. Instead we
need to start paying attention to crafting our visions, living
our values, practicing our norms and standards of behavior,
developing new policies and systems, clarifying roles and
responsibilities, and, most especially, supporting our people.
Building trust, encouraging risk and rewarding innovation
are what will get the job done, not bean counting and cost
cutting.
These are some
of the things George looks at in these talks.
• Truth Time For American Business
- Getting Back To Basics
Although the actions
of some in the business community would lead us to believe
that business is a shell game, it is not. The purpose of business
is not to manipulate the public into believing that a particular
product or service has value or fills a need whether it does
or not. Nor is its purpose to figure out the next rationale
we can use to justify an increase in prices or to charge customers
for services that are already included in the price of the
produce. No, the business of business is to be smart, innovative
and competent enough to actually deliver value to its customers.
The business of business is to find out what people really
need and to deliver it – at a fair price, at good quality
and in a reasonable amount of time.
So it’s time to stop looking for a magic formula. Time
to stop waiting for the mystical shift that will signal a
return to more prosperous times. In short, it is time to realize
that our fortunes lie not in the stars or some illusive market
sign, as the old bard once said, but in the hearts, minds
and values of those who lead our companies and those of us
who execute their policies, make their products or deliver
their services.
In these talks
by George Cappannelli co-author of Say
Yes To Change, we are reminded that it’s
time to get back to basics. Time to remember why we are in
business, who we serve, how we serve them, what is unique
and valuable about the products or services we provide, what
we can do to improve them.
• Weathering The Winds of Change
These are challenging
times. A lot of conflicting signals. None of the traditional
indexes easily readable or valid. The truth is, no one knows
exactly what is going on in this very ambiguous and troubling
time for business.
In this thought
provoking and no nonsense series of talks and articles, George
Cappannelli, co-author of Say
Yes To Change and one of the countries leading
executive and personal coaches, look at some of the challenges
facing American business today and especially look at what
they call, the need for "right action."
They also identify
9 Fundamental Things businesses need to do today to minimize
their obstacles and maximize their opportunities, 7 Keys to
Business Success and some other obvious things that most of
us know and few of us are practicing in these complex times.
The 9 Fundamentals:
- Deal With What
Is, Not With What Was
- Allow Time To Heal
- Align Vision & Values
- Re-Size With Consciousness
- Take Advantage of Scenario Planning
- Utilize Right As Well As Left Brain Skills
- Invest In Continuous Improvement & Learning
- Focus On Excellence
- Balance Professional & Personal Lives
The Seven
Keys
- Begin In The
Beginning
- Say Yes To Change
- Eliminate Personal History
- Eliminate Limiting Beliefs
- Worship Spontaneity
- Violate The Appropriate
- Celebrate Excellence
• Celebrating
Of The Obvious
The beginning of
wisdom, the Chinese say, is a firm grip on the obvious. If
that is the case, why are so many of us in so many sectors
of the business community searching so desperately for answers
to our challenges? In these talks and articles George Cappannelli,
co-author of Say
Yes To Change and one of the countries leading
executive and personal coaches, takes a look at the “seven
essential elements” every strong business structure
needs and other obvious, practical, and most often overlooked
answers to our most pressing business challenges.
What are the “seven
essential elements”? Vision, Mission, Core Values, Strategic
Goals, Policy & Procedures, Roles & Responsibilities
and Standards of Behavior.
What are some of
the other, obvious and most often overlooked keys to a successful
business? Commitment to Excellence, Teaming, Effective Communication,
Customer Focus, People First Management, etc. are among some
of the things George explores in this piece.
• Absentee Owners – The
Real Factor Behind The Decline of American Business.
The crisis of confidence
in American Business didn’t begin with Enron or Arthur
Anderson. And we can’t blame Ivan Bosky, Michael Milken,
Al Dunlap or Kenneth Lay for ruining the reputation of corporate
leaders. In fact, no matter how far or hard we search, we
are not going to find a “them” out there to pin
the tail on. Instead, the real responsibility for this troubled
ground we stand on does not lie with a “them”,
but rather with an “us”.
In these thought
provoking and controversial talks and articles, George Cappannelli,
co-author of Say
Yes To Change and one of the countries top corporate
and personal coaches, discusses how the fickle-finger of blame
points directly and irrefutably at each and every one of us
who own stock in someone else’s company and whose interests
lie more in short term personal gain than in encouraging sound
business practices. Those of us who are absentee owners, George
Cappannelli suggests, are primarily responsible for the decline
in ethics and the shifty & shoddy business practices that
marks this time in our history. It is the absentee owners
who are to blame for encouraging practices and requiring behaviors
in other companies that we would not want or tolerate in our
own. No wonder we have a crisis of confidence in American
Business. Absentee owners have turned American Business into
the biggest shell game in history.
George talks about
9 Fundamental Steps businesses can take, 7 Essential Keys
To Success and a few other important things to think about.
• The
Missing Link
In A World
Full Of Sophisticated Business Strategies, It Is Still All
About People!
There are a lot
of very reasonable and very effective business theories and
management models out there. Tons of information, libraries
full of case studies and more trend data than any of us could
digest in a lifetime. So how come with all of this at our
disposal, so many of us in business today still feel like
we are paddling upstream against a strong current? George
Cappannelli, co-author of Say
Yes To Change and one of the countries leading
executive and personal coaches, believes it’s because
we are paying too much attention to theories and not enough
to common sense. They also believe that no matter what the
obstacle or opportunity facing your business, it is not the
latest management or IT strategy that’s going to get
you home, its people.
In these talks
and articles George details Six Primary Keys to help individuals
and organizations do their job.
Begin In The Beginning
Say Yes To Change
Eliminate Personal History
Start Connecting, Understanding & Accepting
Eliminate Limiting Beliefs
Celebrate Excellence.
CONTINUE...
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